Have you ever wished for a faster, smarter check-inexperience?  At Anniston Orthopaedic Associates, that’s exactly what we want for you.  As a matter of fact, beginning January 30^th, it’s exactly what we are offering.

Anniston Orthopaedic is partnering with Phreesia, a technology company focused on improving your healthcare experience.  Phreesia facilitates more than 70 million patient visits each year, and will offer you, our patient, a way to complete all paperwork before office visits from the comfort of your own home, with the convenience of your own time frame, and from the privacy of your own device.  Patients will also be able to make payments prior to appointments with this new system.

Phreesia was named a 2022 Category Leader for Patient Intake Management and offers a comprehensive check-in experience for our patients.

Administrator Tammy Freeman says she looks forward to the benefits Phreesia offers patients. “We are excited about bringing this technology to our office.  As patients use this option, it will significantly reduce their check-in time.  When taking advantage of Phreesia, patients will literally be able to do everything prior to their arrival and will be able to walk into our office and have a seat just before the nurse calls them back,"  Freeman says. "No cards to hand over, no forms to fill out, no signing in.”

While we anticipate patients most-asked question being “Why didn’t Anniston Orthopaedics do this sooner?,” here are a few FAQ’s for you to review:

Frequently Asked Questions (and their answers!)

Q: What is Phreesia?

A: Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from your own device (any smartphone, computer or tablet) ahead of time and in the privacy of your home.

Q: Why is Anniston Orthopaedic Associates partnering with Phreesia? 

A: AOA is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records will always be up-to-date. The information you enter is private and secure and will allow our team to better care for you. 

Q: Is the Phreesia system secure? 

A: Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Anniston Orthopaedic Associates as it relates to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy. 

Q: Do we need to use the new system for every appointment? 

A: Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers. 

Q: Do I need to download an app to do mobile check-in? 

A: No. There is no app – you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment. 

Q: What happens if I can’t finish my registration before the appointment? 

A: That’s okay! If you have not completed your registration before the visit, see one of our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously. 

Q: What if I have questions or feedback? 

A: You can talk with any of our receptionists in the clinic.  We are happy to help! 256-236-4121

_{By Katie Edwards, Anniston Orthopaedic Director of Marketing, kedwards@annistonortho.com}

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